Support and contact

Problems or ideas? Email support [at] pepder.dev. Including your device model, iOS version and app version (Settings › Version) helps us answer faster.

FAQ

Restore a Pro purchase

Open the app › Settings › Soider Pro › Restore purchases, with the Apple Account you bought it with.

Cancel a subscription

Settings › your name › Subscriptions › Soider, then cancel at least 24 hours before the period ends.

Move to a new device

Pro: on the new device with the same Apple Account, Settings › Backup & transfer › Restore › choose from your backups. Or use a password-locked .soider file.

A backup won't open on a new device

Turn on iCloud Keychain (Settings › your name › iCloud › Passwords and Keychain) on both devices and wait a moment, or enter your recovery password.

LAN tools don't find devices

Allow Local Network in Settings › Privacy & Security › Local Network › Soider, and join the same Wi-Fi as the devices.

Delete all data

Settings › Reset app, and delete backups in Settings › your name › iCloud › Manage Storage › Soider.